We got the premium Michael Jackson inspired room here at Icon hotel North Edsa. It’s a very tiring week after having a quick vacation in Cebu and I feel that my body needs more rest. I’m really not expecting too much about this hotel since it has a very low rating with Tripadvisor and yet I would like to take the risk because of its location and value for money.
Most complaints are about poor customer service, slow processing of check in/out and unpleasant taste of food. Those are the things that I really need to observe during my overnight stay. Upon entering, their lobby is clean and wide enough for a small hotel. It has a mini home theater besides the reception area. The price is reasonable for around 1700/night. It comes with unlimited strong Wi-Fi access, free use of the pool and breakfast buffet.
Standard check in is at 1:00 p.m we arrive at around 12:30 p.m then I give my voucher and ID for identification and in just less than 5 minutes we are given a room, that’s swift! The elevator and the room require their electronic card, good for security reason.
The size of their Premium room is good enough for 2, it has a view of EDSA. The bed is clean and comfortable but I find it too short for tall travelers. Our room also have a small flat screen TV, hair dryer, hot and cold shower. Staff are attentive and courteous. Food is acceptable. We tried their spaghetti for 165php and its fine. Unfortunately, their swimming pool is close because of an upcoming event so we are not able to try it. Sadly, the water is warm. I believe I will enjoy it.
I will give a fair credit with their breakfast buffet. They served Good Rice ✔, Scrambled egg ✖ (bland) I believe its tofu with potato ✔Pancit ✔✔ love it! Fish ✖ seriously??? Not fresh. I love the watermelon super sweet and toasted bread with butter ✔. I didn’t try their soup, pancake, adobong sitaw and cereals with milk. Available drinks are coffee, tea and mango juice. The space for buffet is too small. Guests need to eat at their lobby. I find it very inconvenient.
The best thing about this hotel is the location; near SM North, Trinoma and just In front of EDSA thus sleeping quality is excellent. It’s also walking distance to MRT North Ave station.
My overall experience with Icon hotel is acceptable. It’s still a good choice for a short staycation here in Manila, especially for people who are living in the northern part of Metro Manila.